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Get in Touch

Have questions about 52bangla AI? Whether you are facing a billing problem, need technical help, or wish to seek business partnerships — our support channels are available 24/7.

Customer Support

For billing problems, failed transactions, subscription upgrades, or account-related inquiries.

[email protected]

General Information

For corporate licensing, API partnerships, press inquiries, or general platform information.

[email protected]

Payment & Billing Disputes

If your wallet recharge balance is not updated instantly after bKash, Nagad, or Rocket checkout, please allow up to 10 minutes for server-to-server webhook synchronization.

If the balance remains uncredited, email us with your Account Email, Transaction ID (TrxID), Payment Date, and Sender Wallet Number. Our finance team will resolve it within 4 hours.

In-App Support: Using the 52bangla mobile app? Go to Settings → Contact Us to reach us directly from within the app.

Send Us a Message

Fill out the form below and our team will get back to you within one business day.

General inquiries and API partnerships are typically addressed within one business day.